Here's the short of it - Advanced Home Improvements is a super professional, yet personable company that has many down-to earth and bend-over-backwards employees that ensure both a level of comfort and understanding for the homeowner as well as superior craftsmanship that are second to none!
Here's the long of it...
From start to finish, everyone we worked with was super nice, friendly, personable, and professional! This seemingly "too-good-to-be-true experience" turned out to be the best home improvement experience imaginable! It began when one of their canvassers came through our neighborhood and she walked up our driveway. I met her at our back fence and she told me that there's a good possibility that we could get a new roof and siding for our house and garage for only the amount of our home insurance deductible. Normally, I would have said, "Thanks, but no thanks," and went back inside, but since we were just getting ready to put our house on the market, it felt like this could be a "blessing from above," so I let her schedule us an appointment for their guys to come out and take a look.
A few days later, two friendly and very knowledgeable men came on time and explained again that we could get a new roof and siding on both our house and detached garage. One of them went up on the roof and texted pictures of the problem areas of our roof down to the other one so he could show me what it looked like up there. Wow, I couldn't believe it, there were 28 missing shingles! No wonder there was a leak dripping in our master bedroom (on my husband) when we had heavy storms! They also found many hail hits in our siding on our house and garage. Then, they patiently explained how the process worked and that if the insurance adjuster did not qualify us to have the work covered by ***** ****, then the deal would be off and we wouldn't owe anything. If it was approved, then we could get a new roof and siding for only the cost of our deductible! I still couldn't believe that this could really happen just before we were going to list our home...what a selling feature!! My next question was how long would this take to get done? They said that because they have so many crews (at least 10, I think) they would be able to have it all done in 2 weeks or less. What?! This still sounded too good to be true!
Well, it turned out that it wasn't "a scam" or ***** because it took less than 3 weeks from the time we set up the initial appointment until we got our new roof (siding didn't get approved)! We were also approved to have a new exterior light put on our garage because ours was broken in a storm and their manager took care of that one plus the other two so they would match. Now, he's a licensed electrician and he only charged us for the cost of the 2 lights! As I said, their customer service (and craftsmanship) is unbelievable! From those who work in their office to those that assessed our house to the crew of 10 guys who showed up 15 minutes early both days (1st day they tore off 3 layers of roofing...our neighbor said they finished tearing off the back side of our roof within 1 hour!) Advanced Home Improvements was and is a joy to work with!
Soon, we'll be moving to Wisconsin (from Illinois) and we will definitely be calling AHI to help us with our new home's improvements!! Thank goodness we're not moving too far away from them!